Follow-Up Workspace
Prepared for City of Oceanside Environmental Services
Discovery call follow-up
Notes, deliverables, product updates, and demo videos from the May 20, 2026 CityCycle discovery call with Oceanside's solid waste and recycling team.
Needs checklist
This checklist captures the workflows discussed by Priscilla, Janine, Rocio, and Victoria during the May 20 discovery call and maps each need to how CityCycle can support it.
Oceanside need
Review and update many generator accounts without opening each one manually.
CityCycle coverage
Bulk edit tools are already part of CityCycle and can be used after filtering accounts by relevant criteria.
Oceanside need
Track Oceanside's four-bin system: landfill, recycling, food scraps, and green waste.
CityCycle coverage
CityCycle is being configured for separate food scraps and green waste streams, including not-applicable reasons for sites that do not generate green waste.
Oceanside need
Show CalRecycle why a site is compliant even when a specific service stream is not present.
CityCycle coverage
Service-stream compliance reasons can make exceptions visible from the account record and reporting views instead of hiding them in free-form notes.
Oceanside need
Log completed outreach that happened outside a formal campaign.
CityCycle coverage
A simpler completed-outreach entry will support dates, counts, channels, programs, notes, and supporting files.
Oceanside need
Track engagement stages before NOVs and citations.
CityCycle coverage
The enforcement workflow can be extended with Engagement 1, Engagement 2, manager escalation, 30-day timers, and overdue queues.
Oceanside need
Keep a resident-facing item lookup similar to Waste Wizard.
CityCycle coverage
CityCycle is scoping a searchable disposal guide with local donation, reuse, recycling, and landfill instructions.
Follow-up plan
These are the workflows CityCycle heard as most important for Oceanside's evaluation: four-bin service tracking, manual outreach documentation, staged engagement tracking, and a resident-facing disposal guide.
Priority 1
Oceanside separates landfill, recycling, food scraps, and green waste. The current pain point is correctly marking sites compliant when a stream is not applicable, such as hardscape sites with no green waste.
Priority 2
Oceanside tracks completed education and outreach from Waste Management, city events, bill inserts, website updates, flyers, photos, and supporting documents.
Priority 3
Oceanside described a staged path: hauler or consultant education, city staff engagement, manager-level engagement, then NOV/citation if unresolved.
Research
Oceanside values Recyclist's public disposal lookup tool. CityCycle will evaluate a searchable, locally configurable guide with item instructions and donation/drop-off options.
Demo videos
Add Loom, YouTube, Vimeo, or direct video links here as each workflow is ready. The goal is to let Oceanside review specific product answers without scheduling another full meeting.
Recording next
Show the 3-bin / 4-bin toggle, separate food scraps and green waste tracking, and not-applicable compliance reasons.
Planned
Show Engagement 1, Engagement 2, manager escalation, 30-day timers, and transition into NOV/citation.
Planned
Show a completed outreach entry with date, count, channel, program, notes, and supporting files.
CityCycle will continue adding short walkthroughs here as each Oceanside-specific workflow is configured or built.